Version 2026-10-01 · Last updated: 1 October 2026
Please note: this version of the terms has not yet had its final legal review, so its wording may still change. The version and date above identify the text you are agreeing to.
These Terms govern your access to and use of the SecurityHub platform ("Service"). By creating an organisation account you agree to these Terms on behalf of that organisation.
You are responsible for safeguarding credentials and for all activity under your organisation's accounts. You must enable available security controls (including two-factor authentication) for privileged users where required by your risk policy.
You may not misuse the Service, attempt to access data belonging to other tenants, interfere with normal operation, or use it for unlawful purposes. Tenant data is logically isolated; deliberate attempts to bypass that isolation are a material breach.
A new organisation account starts with a 14-day trial. When the trial ends you need to choose a paid plan to keep using the back-office features. Paid plans are billed in advance on the cycle shown at checkout. Fees are exclusive of VAT unless stated. Non-payment may result in suspension. Plan changes take effect from the next billing cycle unless otherwise agreed.
You retain ownership of data you upload. We process it to provide the Service and in accordance with our Privacy Policy. You can export your data at any time from Company Settings.
SecurityHub is a software platform. It is not a security, monitoring or armed-response company and it does not itself respond to alarms, SOS alerts or incidents. Any response is provided by the security company that you, or your employer, have contracted, and SecurityHub gives no guaranteed response time. In an emergency, contact that company or the emergency services directly.
We aim for high availability but do not warrant uninterrupted service. Scheduled maintenance will be communicated where practical.
To the maximum extent permitted by law, the Service is provided "as is" and our aggregate liability is limited to the fees paid in the preceding three months.
Either party may terminate per the plan terms. On termination you may export your data for a reasonable period, after which it may be deleted.
These Terms are governed by the laws of the Republic of South Africa.
Questions? Write to support@securityhub.global.